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You need a manager, who may also be able to fill one of the following duties as well.

You need a person to monitor the front counter, give out lanes, take in money, and answer the phone.

You'll need someone to man the food area and the bar, if there is one.

And at a minimum, you also need a mechanic to keep the machines running.

Depending on how many hours the center is open and how busy it is, you'll probably need additional people for each position, along with a porter (floor person) or two to help keep the place clean, and a waiter or waitress to take customer's food and drink orders. Plus it helps to have additional staff in place to be able to cover for an ill, absent, or vacationing employee.

I work in a 40-lane center, and we have a total staff of around two dozen people, both full- and part-time. Even if you only employ full-timers (and how lucky you'd be if that were the case!) it's doubtful you could cut it down to less than 15 or so... at least, not without risking employee burnout and a very high turnover rate.

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