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The one year warranty policy states that if your bat cracks from normal use, they will replace your bat free of charge, if given the required purchase information and proving your bat is actually broken. However, they will not replace your bat if it is bought from a website like ebay or from and online auction or private seller, it has to be bought from a retailer like modells or sports authority. There have also been complaints that demarini sometimes does not replace a bat if they find evidence it has been misused or tampered with, when most of the time it is not the case.
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