In professional, college, high school, and almost all other regulation volleyball games a player does not get the opportunity for a reserve if the first serve does not go in. This rule may be used by some youth programs because they are just learning but any official game it does not.
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For people 14 years and under and think you have a bad toss you let the ball drop and hit the floor without touching it you then get another serve. If you serve it out you do not get a second serve. If you attempt to serve the ball then, no matter what age, the other team gets the serve and a point.