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Field failure, also known as a field claim, refers to the failure of a product or system when it is in use in the field, outside of a controlled testing environment. This can involve defects, malfunctions, or performance issues that occur during actual operation. Field claims are often reported by customers or users and can lead to warranty claims, product recalls, or the need for repairs and improvements. Addressing field failures is crucial for maintaining product quality and customer satisfaction.

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2w ago

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