Brand loyalty is when someone buys the same brand of product repeatedly. People who have brand loyalty have characteristics that include loyalty, trust, and commitment.
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Brand loyalty is the component of brand equity. Brand loyalty is the heart of brand equity.
Brand loyalty is directly linked with brand equity. Brand loyalty is the consumer's commitment to repurchase the products of a specific brand while brand equity refers to the marketing effects which a product results because of the brand name attached with it. This means that people will always show more brand loyalty a specific brand if the brand equity of the product is higher.
1. what accounts for Harley owners' satisfaction and brand loyalty?
LOYALTY means that a consumer choses to use again and again the same product, the same brand. A consumer who is loyal to a brand is not willing to change it with a competitor brand.
Brand loyalty enables companies to:rely on a core base of consumers/buyersadvertise less to the core baseuse revenue saved on advertising to expand or develop more productsrely on word-of-mouth sales initiated from the core base