Four scenarios of demand conditions faced by service organization Give the challenges for the management under each scenario taking the example professional cricket tournament organized by IPL ICL?

Answer 1

In a professional cricket tournament like IPL, demand conditions can vary significantly.

1. High Demand: When there's overwhelming interest, management faces challenges in crowd control, ensuring adequate facilities, and maximizing fan engagement while maintaining safety protocols.

2. Low Demand: During periods of low ticket sales or interest, management must strategize to enhance marketing efforts and attract viewers, potentially facing financial pressures and sponsorship renegotiations.

3. Seasonal Demand: The tournament's cyclical nature requires management to plan for peak and off-peak seasons, balancing player contracts and operational costs during quieter times.

4. Unpredictable Demand: Unexpected events, such as weather disruptions or health crises, challenge management in crisis response, rescheduling matches, and maintaining stakeholder communication to preserve brand reputation.