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Restate the question please. If you are sponsored getting new racquetballs shouldn't be a problem. If not, you're going to have to purchase some new racquetballs if yours are no good.
If you are referring to their guarantee, in the past I took them back to the sports store I bought my can from. Some willingly gave me a new can of balls, other times they had no idea what to do. It has been awhile since I tried.
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