Usually in the middle of your ski binding is a little notch that will adjust your binder. Snow patrol are NOT allowed to do this for you because they can't be held reliable. At the beginning of each season just give your skies and boots to your local ski shop and they will adjust everything!
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It depends on the ski type and the binding type, so I recommend you go to the store where you bought them and let the fix it for you. That's done very fast, so they'll probably do it for free.
If you don't already know, you should get it done by a professional at a sport store. If you do it incorrectly you could damage your equipment or get hurt. I've known a few people who have broken bones due to improperly adjusted bindings.